Commercial Documentation

Enterprise Pricing Guide

A transparent explanation of how Enterprise pricing is calculated on the IMS AI Platform — written for procurement, finance and enterprise buyers.

Section 1

Enterprise Pricing Overview

Enterprise pricing on the IMS AI Platform is configurable because every organization has different scope, regulatory obligations, headcount and operational needs.

Rather than a single list price, the total is calculated from the solution you select: the base subscription, the compliance frameworks you need, the modules you activate, the number of users, the storage capacity, the AI Credit Packs and any professional services required to deploy safely.

Section 2

Pricing Components

Your final price may include some or all of the following components:

Subscription Plan

Base platform edition (Starter, Professional, Enterprise).

Compliance Frameworks

ISO 27001, ISO 9001, NIS2, DORA, GDPR, EU AI Act, and more.

Functional Modules

Risk, Audit, CAPA, Documents, Suppliers, Training, ECM, AI Advisor, etc.

Number of Users

Named user seats included in the subscription.

Storage Capacity

Encrypted document, evidence and export storage.

AI Credit Packs

Consumption for AI Advisor, Copilot and generation tools.

Premium Support

Prioritized SLAs and named CSM.

Training

Role-based enablement and certification.

Implementation

Guided onboarding and standards activation.

Migration

Import of legacy documents, controls, evidence and users.

Professional Services

Advisory, tailoring and integrations.

Section 3

How Enterprise Pricing Works

The commercial flow from configuration to a live organization:

  1. 1Configure Solution
  2. 2Review Configuration
  3. 3Estimated Pricing
  4. 4Request Enterprise Quote
  5. 5Commercial Review
  6. 6Formal Proposal
  7. 7Customer Acceptance
  8. 8Secure Payment
  9. 9Automatic Provisioning
  10. 10Organization Ready

Section 4

Interactive Pricing Configurator

The public Pricing Configurator lets you assemble a configuration in real time. You can:

  • Select a subscription plan
  • Select functional modules
  • Select compliance frameworks
  • Choose the number of users
  • Choose storage capacity
  • Add AI Credit Packs
  • See estimated recurring charges
  • See estimated one-time charges

Section 5

Commercial Transparency

  • Prices displayed by the Configurator are estimates generated from the components you selected.
  • Enterprise quotations are produced automatically using the existing CPQ engine, from the same catalog and rules that govern the platform's Commercial Billing.
  • Final pricing is always confirmed — either by accepting a formal proposal or by reviewing the checkout total — before payment.

Section 6

Professional Services

Implementation

Guided activation of your plan, frameworks and modules, with go-live checklists.

Migration

Structured import of legacy documents, controls, evidence, users and history.

Training

Role-based enablement for administrators, auditors, owners and end users.

Premium Support

Priority SLAs, named Customer Success Manager and escalation paths.

Consulting

Advisory on scope, applicability statements, gap analysis and roadmap.

Custom Development

Tailored integrations and extensions where in-platform configuration is insufficient.

Section 7

Payment Process

Standard configurations

  1. 1. Configure & review
  2. 2. Paddle Checkout
  3. 3. Automatic subscription activation

Enterprise configurations

  1. 1. Commercial proposal (CPQ)
  2. 2. Customer acceptance
  3. 3. Paddle Checkout
  4. 4. Automatic provisioning

Section 8

Taxes

Taxes may apply and will be calculated during checkout based on your billing address and applicable local law.

Section 9

Frequently Asked Questions

Section 10

Download & Next Steps

Contact SalesBook a DemoPricing Configurator

Section 11

Paddle Transparency

Secure payments powered by Paddle

  • All payments are securely processed by Paddle, our Merchant of Record.
  • The final amount presented at checkout matches the approved quotation or the configuration generated by the Pricing Configurator.
  • Card details are never handled by the IMS AI Platform — Paddle is responsible for payment processing, invoicing and tax remittance.

Ready to build your configuration?

Start with the Pricing Configurator or request a formal Enterprise quotation from our commercial team.