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Medical Devices
120 employees
ISO 13485
ISO 14971

Medical-device QMS rebuild — ISO 13485 ready for notified body audit

−70%
Doc. cycle
−55%
Open CAPAs
−40%
Audit hrs

Document control used to consume two FTEs. With IMS Suite, version history, approvals and distribution are automatic — and every CAPA is linked to the failing requirement.

Dr. A. Petrou, QA/RA Director, MedTek

The challenge

Legacy paper-based QMS with thousands of controlled documents, fragmented complaint handling, and an upcoming notified body re-certification.

What we built together

  • ISO 13485 clause library + complaint and CAPA workflow
  • Equipment register with calibration alerts
  • Multi-site SOPs distributed with read-and-understood tracking
  • Risk file linked to design controls and post-market surveillance

The outcome

  • Re-certification audit prep cut from 6 weeks to 3 weeks
  • Complaint cycle time reduced by 38%
  • Single source of truth across 3 production sites

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